We just moved into our new home a few days ago. And yesterday we finally got internet hooked up.

I was excited because I was in my new home office working away when I got a call from a random number.

“Hello, this is Josh,” I said.

“Hi, this is Alex from Century Link. Just calling to confirm your appointment for tomorrow to get internet setup,” the caller said.

“Oh, I already got it hooked up. You guys came out yesterday,” I said.

“Oh, Ok. There must have been a mixup. Can I just confirm your address?”

The address he gave me was one digit off so I told him and he updated it in the system. But as soon as he did, I lost internet. Continue reading